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1. Prepare thoroughly
Know your facts, documents, and desired outcomes before entering mediation.

2. Be clear on your priorities
Identify:

• Must-haves (less flexiable areas)

• Nice-to-haves (flexible areas)

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3. Understand the process
Confidence increases when you know what to expect - ask your mediator questions beforehand.

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4. Stay future-focused
Avoid getting stuck in past conflicts. Focus on practical solutions moving forward.

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5. Be open to compromise
Successful mediation requires flexibility from all parties.

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6. Listen actively
Understanding the other side often unlocks resolution.

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7. Manage emotions
Stay calm, take breaks, and use the mediator to help navigate difficult moments.

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8. Consider your alternatives
Know your BATNA (Best Alternative to a Negotiated Agreement).

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9. Use the mediator effectively
They are there to:

• Clarify issues

• Reality-test options

• Help generate solutions

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10. Aim for workable - not perfect
A practical agreement today is often better than prolonged conflict.

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