What to expect

• One-to-one meetings with your mediator prior to all meeting together (joint mediation meeting)

• An impartial mediator who facilitates difficult conversations in a safe and confidential space

• A structured and organic conversation

• An equal opportunity to share feelings, thoughts, and ideas

• Actively listening to each other

• The mediator coaches and manages communication between the participants

• Private sessions (caucus) with your mediator may occur during the joint mediation meeting

• Generating ideas for resolution together 

• Focus on sustainable solutions 

• Repairing relationships 

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How to prepare

• Be clear on what is important to you and why

• Understand your goals and priorities

• Think about the other party’s perspective and understand their needs

• Consider what outcomes you can agree to

• Gather key documents when required

• Speak with your mediator about how you can best engage with difficult discussions 

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Present your best self

• Stay calm and respectful

• Speak clearly and honestly

• Listen actively without interrupting

• Take breaks when needed 

• Focus on options for solutions, not past grievances or blame

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Questions to consider

• What matters most to me?

• What am I willing to compromise on?

• What is important to the other?

• What could a workable and sustainable agreement look like?

• What are the risks (financially/emotionally/time) we can not reach a resolution?​​

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Important reminders

• Don’t talk over others, really listen to others

• Keep discussions honest, positive, and outcome-focused

• Be open to creative solutions

• The goal is sustainable resolution and relationship rebuilding —not “winning”